The following definitions apply in these conditions:
Laurensrely.be is trading under the name(s): Laurens Rely, laurensrely.be
Business & Visiting address:
Vleminkstraat 85
3201 Langdorp
Belgium
Telephone number: 0497 84 55 15 (local rate)
Placing an order or making a purchase at laurensrely.be means that the customer agrees to the applicability of these general terms and conditions, to the exclusion of all other terms and conditions. It is only possible to deviate from these general terms and conditions in writing, whereby the other provisions, terms or conditions remain in full force.
All our quotations are without obligation. We are only bound by an order after we have sent it. Laurensrely.be can, however, decide to subject the validity of the agreement to other conditions, for example when placing an order by minors. We also reserve the right to refuse any order. This decision can be made at its own discretion and without further justification. In this case we will inform the customer of this.
If the customer does not receive a confirmation via e-mail after the order, the order may not have been processed or an error has occurred (eg incorrect e-mail address) In this case, please contact [email protected].
The consumer has the right to cancel the purchase within fourteen (14) days from the day following the delivery, without payment of a fine and without justification. laurensrely.be will in that case refund the amount of the returned purchase to the customer, this usually happens within a period of ten (10) working days, after the items are returned. More information can be found at '14 Return procedure and Right of withdrawal'.
Each product offer is only valid until the stock runs out. laurensrely.be cannot be held liable for the unavailability of a product. If a product is no longer available, we will notify the customer as soon as possible so that he can cancel his order.
Unless otherwise specified in the agreement or additional conditions, the amounts owed by the consumer must be paid. In the absence of a reflection period within fourteen (14) days after the conclusion of the agreement. In the case of an agreement to provide a service, this period commences on the day after the consumer has received the confirmation of the agreement.
When selling products to consumers, the general terms and conditions may never oblige the consumer to pay more than fifty (50) % in advance. When an advance payment is stipulated, the consumer cannot assert any rights regarding the execution of the relevant order or service(s), before the advance payment has been made.
The consumer has the duty to immediately report inaccuracies in payment data provided or specified to the entrepreneur.
We reserve the right to change prices and rates to correct any errors. If this would be disadvantageous for the customer, he will be notified by e-mail and the customer has the right to cancel the order within ten (10) days. Percentage discount promotions can never be combined with other promotions. Promotional codes are not valid on already discounted products. laurensrely.be cannot be held liable for errors in quoted prices or conditions, or for errors in product descriptions or images. For all purchases we accept online payment via the payment platform of Mollie. The shipment procedure of the order starts from the moment the payment is received by us. For more information about Mollie's agreements check next link https://www.mollie.com/be/user-agreement or https://www.mollie.com/be/privacy.
Products are delivered to the delivery address provided by the customer with his order. Incorrect delivery addresses are the responsibility of the customer and may give rise to additional costs borne by the customer. Shipping is free with an order from forty (40) euros. With an order under forty (40) euros the shipping costs are specified separately and clearly depending on the chosen shipping method. Delivery is made within Belgium. The delivery of products will, as far as possible, occur within the time specified in the individual order confirmation. The stated delivery times are not binding, but are merely given as an indication. No delay in delivery can lead to a cancellation of the purchase or payment of damages for the benefit of the customer, except in the case of deliberate delay. We have the right to make partial deliveries. In the event of non-delivery of the goods, any amounts paid by the customer will be reimbursed without interest or other compensation.
Our website, logos, texts, photos, names and in general all our communications are protected by copyrights. This means that you may not copy or reproduce elements such as our logo, website, photos, names, texts or color combination without our prior permission.
In order to be admissible, complaints must reach us: in the case of a complaint for non-compliant delivery, eight (8) days after delivery and in case of hidden defects, eight (8) days after discovery of the defect or after the moment at which such discovery could reasonably have happened. The receipt of the goods by the customer covers every possible defect or non-conformity that could then be determined.
Laurensrely.be bears the risk of losing a delivery or theft until delivery of the product to the customer. The customer must notify us in writing of any non-delivery at the mail address: [email protected]. This must be done within a period of fourteen (14) days. We reserve the right to refuse if the customer notifies us of late delivery not within the agreed period of fourteen (14) days.
We are not liable for loss, damage or theft of the product after delivery to the customer.
We only guarantee damage resulting from intent or gross negligence. We are not liable for general or special indirect damage, of whatever nature, suffered by the customer.
We are not liable for delays in execution or non-execution of our commitments due to events beyond our control, including production interruptions, difficulties in supply or shortages of raw materials, labor, energy or transport or delays in transport, strikes, lock-outs, work interruptions or other collective labor disputes that affect either ourselves or our suppliers, even if these events are foreseeable.
By ordering on the website laurensrely.be, the customer explicitly allows the processing and use of his / her personal data. This data is produced and stored at Sendcloud. For purposes such as the administration of the customer base, the management of orders, deliveries and payments, marketing and advertising. Processing for marketing purposes and individualized advertising only takes place if the customer has explicitly agreed to this during or at the time of the order. Laurensrely.be will not transfer the data to third parties. The customer has the right to view and correct all data and at all times has the right to oppose the processing for direct marketing purposes free of charge. For more information, the customer is invited to turn to the public register kept by the Commission for the Protection of Privacy in Brussels. For more information about how Sendcloud is using your data go to the links: https://www.sendcloud.be/gdpr/ or https://www.sendcloud.be/general-conditions/.
All Parties accept electronic proof (e-mail, back-ups, etc.) within the framework of their relations.
If an article of these conditions is declared invalid, this invalidity will not affect the validity of the other articles.
If any part of these terms and conditions is declared too broad, the provision will be enforceable up to the maximum permitted by law.
If any part of these terms and conditions is considered invalid, we reserve the right to replace this part.
All rights, obligations, offers and agreements to which these general terms and conditions apply, as well as the general terms and conditions themselves, are exclusively governed by Belgian law. All disputes will fall exclusively within the jurisdiction of the courts of the judicial district of Leuven.
You can easily return your products to the address below. It is important to indicate which order it is about. The order number can be found under the barcode on the order paper. You can return it up to fourteen (14) days after delivery. For help during the return, you can contact us via [email protected].
The products must be returned completely, undamaged and in the original packaging at the customer's own risk. To be able to make use of this right of withdrawal, the customer will not use the products in a way in which they decrease in value or are damaged.
If the quality of the products is damaged or the returned products are not complete, laurensrely.be reserves the right to refuse the returned products and / or to claim compensation for any loss of value.
Discounted products are not reimbursed. You can return them and in this case you will receive a voucher instead.
Laurens Rely
Vleminkstraat 85
3201 Langdorp
Belgium
[email protected]